Privacy Policy
At MyCar.city, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and disclose your information when you interact with our platform. By using our website and availing services such as car loans, insurance, insurance renewals, registration services, and vehicle add-ons (scratch protection, Teflon coating), you consent to our data practices as described below.
1. Information We Collect
We collect the following types of information when you interact with MyCar.city:
- Personal Information: Name, contact number, city, email address, address, ID proof (where applicable).
- Vehicle Information: Existing insurance details, registration documents, vehicle model, purchase preferences.
- Payment Information: Transaction details (we do not store your credit/debit card data).
- Communication Data: Information shared via WhatsApp or contact forms.
2. Use of Your Information
Your information is used for:
- Processing car loan applications.
- Facilitating car insurance or renewals.
- Managing registration processes on your behalf.
- Scheduling and executing services like Teflon coating or scratch repairs.
- Improving our services, user experience, and website performance.
- Sending transactional and promotional communications (if opted in).
3. Sharing of Information
We do not sell or rent your personal data. We may share your information with trusted third parties such as:
- Financial institutions for loan processing.
- Insurance partners for policy issuance or renewals.
- Service vendors executing coating or repair services at your location.
All partners are bound by confidentiality agreements and industry-standard security measures.
4. Data Protection and Security
We implement appropriate administrative, technical, and physical safeguards to protect your data. However, while we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Choices and Rights
You may:
- Request access or correction to your personal data.
- Withdraw consent for communication.
- Opt-out of promotional emails or messages.
- Raise grievances or request data deletion by contacting our team.
6. Data Retention Policy
We retain your personal information only as long as necessary for fulfilling the purposes described in this policy, or as required by applicable law.
7. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. You can choose to accept or refuse cookies via your browser settings.
8. Legal Basis & Compliance
This Privacy Policy is compliant with the provisions of the Companies Act, 2013 and The Indian Information Technology Act, 2000 and relevant rules under applicable Indian laws.
9. Grievance Redressal & Contact Details
If you have any concerns or queries related to this Privacy Policy or our handling of your data, please contact our Data Protection Officer / Grievance Redressal Officer:
Boom capital Pvt Ltd
Email: grievance@mycar.city
We reserve the right to modify this Privacy Policy at any time. Changes will be reflected on this page with an updated revision date. Your continued use of MyCar.city after such modifications constitutes your agreement to the new terms.
